term of service
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Product Warranty

Thank you for your interest in SUNWAYFOTO product. SUNWAYFOTO guarantees the product fit for the purpose of the design and free of the defects in material and manufacturing workmanship. We are dedicated to making our products satisfactory to every of our customers. We sincerely hope you have happy experiences when using our products. All of our products carry a 7-day free replacement guarantee, and 6-year statutory warranty and life-time maintenance.
 
Sunwayfoto 7-Day Free Replacement Guarantee
We provide 7-day free replacement guarantee for all of our products.
Within 7days after receipt and under normal use, any quality issue with your Sunwayfoto product due to design problem, we will replace your product (with full package) with a new one at no charge. 
 
SUNWAYFOTO Warranty£º
All products manufactured by SUNWAYFOTO are covered by a 6-year warranty. Our warranty covers manufacturing defects and product malfunction during normal use. If you have a problem with one of our products that falls outside of the conditions or time-span of the warranty, we will make every effort to solve the problem quickly at a reasonable cost.
 
This warranty does not cover any defects or costs caused by:
- Failure and damage caused by self dismantling of the product;
- Damage resulted from inevitable natural cause (force nature disasters such as fire, flood, and earthquakes);
- Without the warranty card or sales receipt;
- Failure resulted from the improper repairs by the maintenance shops not authorized by our company;
 
SUNWAYFOTO Life-long Maintenance:
SUNWAYFOTO provide life-long maintenance, shipping cost on customers’ side.
 
Notes: The warranty card is no longer being provided. We now print the warranty card on the instrunction manual, defective products are supposed to be sent back with the instruntion manual or the warranty  card page. If you have any questions about the warranty, please call our service hotline 0086-400 867 0900.
 


We provide 7-day free replacement guarantee for all of our products.
Within 7days after receipt and under normal use, any quality issue with your Sunwayfoto product due to design problem, we will replace your product (with full package) with a new one at no charge.